Privacy Policy
Privacy Policy Summary
At Thrivity Pty Ltd, we are committed to respecting and protecting the privacy of all individuals connected with the National Disability Insurance Scheme (NDIS), including participants, providers, employees, and contractors. We adhere to the Privacy Act 1988 (Cth) and the National Disability Insurance Scheme Act 2013 (Cth) in handling personal information.
Information Collection and Storage We collect personal information necessary for our role as service providers, including identity, contact details, government identifiers, NDIS Plan information, financial information, and health information. Sensitive information is only collected with consent or as required by law.
Purpose of Information Collection Personal information is used to provide and improve our services, process donations, communicate with clients and supporters, and manage our business activities. We do not share personal information with third parties without consent, except as required by law or to prevent serious threats to health or safety.
Information Protection We have systems and procedures to protect personal information from misuse, loss, and unauthorized access. Personal information is securely stored and destroyed when no longer needed.
Access and Correction Individuals can request access to and correction of their personal information. We aim to ensure all personal information is accurate and up-to-date.
Third-Party Websites Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites.
Overseas Disclosure We may disclose personal information to overseas recipients for specific tasks. We ensure these recipients comply with the Privacy Act 1988 (Cth) and maintain appropriate security measures.
Complaints Complaints about our handling of personal information can be made in writing. We aim to resolve complaints within seven days. If unresolved, complaints can be directed to the Office of the Australian Information Commissioner.
Contact Information For feedback or complaints, contact us at:
Phone: 03 4714 3100
Email: feedback@thrivity.com.au
Postal Address: P.O. Box 368, Seacliff Park, SA 5049
For more information on privacy rights, visit the Office of the Australian Information Commissioner at www.oaic.gov.au.